Shipping method & Delivery Guarantee

We do our utmost to deliver your order as soon as possible. Every order is packaged discreetly. For all countries, shipping with track and trace is available. You can easily follow the status of your order at any time.

Delivery guarantee policy for Track & Trace shipments

We developed several different stealth shipping methods, but this alone isn’t enough to ensure a smooth arrival. As your order is sent from abroad and processed through multiple sorting centers, owned by different postal companies in different countries, mistakes can be made. This can lead to delayed delivery and, in some cases, even a no-show.

We always start an investigation when a shipment does not arrive. Together with you, the customer, we collectively discuss the remaining options to agree on the best possible solution.

The transit time does vary depending on the destination country and the available carriers. On your order status page, you will find an estimate for your specific order.

Contact us if you haven’t received your order in time.

What you can expect

When placing an order with Cannabis 5 Star, we ensure a pleasant customer experience from ordering to delivery.